Knowledge Base

Article Number: 66 | VC4 | VC3 | Post Date: July 6, 2018 | Last Updated: July 6, 2018


When I try to launch Virtual CRASH, I see the splash screen, and then nothing happens. What should I do?

In very rare instances, the Virtual CRASH application may have trouble communicating with our license management server, which could cause Virtual CRASH to hang after launching. If you find Virtual CRASH hanging after launch, simply disconnect from the internet, launch Virtual CRASH, and after you see the application has properly started, reconnect to the internet.  


Tags: not starting, hanging, frozen, freeze, freezes, hangs, doesn't start, does not start, won't start, will not start, splash screen, stuck on splash screen, stuck.


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